about us - Executive Coaching | NLP Training | Life Coach | Corporate Coaching | Perth Western Australia

Training Testimonials

I got some great insights on the core issues of my time management. Enlightning, to say the least. Having transformed my old beliefs in new empowering ones and having put some strategies in place I am excited towards my new future and goals.- Dale Carter, M.D. GTP-iCommerce, Perth

Thank you – I have this feeling in my heart that today is one of the times which is a turning point. - Gail R., Perth

I have just finished your Relationships Workshop and it was a marvellous experience. Even better, after a few days I really felt I have made a huge shift. Thanks. - Jo McNeilly, Perth

Apart from your excellent and inspiring facilitation skills I feel so grateful having done your Relationships Workshop. - Elena Mavrofridis, Perth

Having done the NLP for Managers Training opened up a new dimension of my resources and certainly gave me what I came for. Thanks for your inspiring, fun filled and sometimes confronting learning. - Jean-Laurent Pfund, Indonesia

Thank you Wilbert, I really enjoyed the experience. If you can convince a cynic like me to get into and learn something, you are definitely doing an outstanding job!!! Thanks again. - C. M., Perth

The feedback I am now receiving from my work colleagues is that they see a huge difference in the way I go about my business.- Libby Simpson, Perth

Peter Langhout Travels

"For Peter Langhout Travels customer service has a high priority. Addressing and helping the client in a “service” manner is of great importance. The effectiveness of our inbound calls could be higher. That’s why we are training our staff on Customer Service and Phone effectiveness for a number of years.

"Up till now we worked with different training organizations and we were not dissatisfied about what and how things were done. Never during these times was an actual measurable result one of the outcomes. However since we have been working with “In Search for Balance in Life” a measurable result was achieved every year.

"One of the things that could be enhanced was the mental attitude of our colleagues as well as the competences to deal with the inbound calls more effectively.

After ISBL started training within our organization, our revenues and profit has gone up, our colleagues are more effectively handling the inbound calls and the mental attitude has changed. And last but not least people are enjoying there work environment once again.

            Ceril van Engelen, Manager sales

Rabobank BN, The Netherlands

Within Rabobank Baarle-Nassau the client holds a central place. To become the best within the banking industry and to reach optimal quality of our services we want to evolve constantly. Hence, it is our customer who defines our success. Therefore we have determined objectives we want to live by; Customer focused – walk the talk – be involved – solution focused – be consequent – be human.

We would like us to position us separate from our competitors. In every contact the client has with our bank the client has to experience the fact that we are a personal and human bank. The client advisor has a central role in this. He becomes the sales person meaning the one who actively and personally approaches the client focused on the client’s needs.

To have this constant enhancement imbedded in our client advisors we looked for a training organization that takes our needs as a starting point and share our values and objectives.  Eventually we started working with “In Search for Balance in Life” because they do.

We have experienced that “In search for Balance in Life” walks the talk, are very much involved through a precise investigation. They know our strengths and opportunities.

Through interviews with the participants and observing them while working they have a great understanding of individual needs. As well as the individual coaching makes a big difference.
Whenever there are problems they are solved immediately without hurting the training program.

They are consequent and clear in their communication.  

Looking back on our first training program with “In Search for Balance in Life” we have to conclude that they did an excellent job. The participants without an exemption were very enthusiastic. Because of the strategies and techniques facilitated by “In Search for Balance in Life” the participants are able to deal with the clients need in a more personal and effective matter.
And that what it is all about.

            Rabobank Baarle-Nassau
            Rogier Aarts, Vice Director Private Banking